Public Sector

Online Scheduling at the Medical Council

August 13, 20265 min read
CREMEC
Project Overview

CREMEC, the Regional Medical Council of the State of Ceará, serves physicians and healthcare institutions in professional registration and regularization services. It is an institutional service, with specific documentation and constant demand, that requires organization and predictability.

Appointments are booked through the council's exclusive portal on eAgenda, by Mupi Systems. There, physicians and institutions choose the desired service, including individual and corporate registrations, and reserve their appointment time.

With the portal integrated into the council's official routine, scheduled appointments have become the path of access to CREMEC's in-person services.

Project Information

Client:

CREMEC

Duration:

Ongoing implementation

Category:

Public Sector

Solution:

eAgenda

Objective

Organize CREMEC's institutional service with an exclusive booking portal, schedules per service type, and appointments at a set time for physicians and institutions.

Challenges and Implemented Solutions

1. Varied institutional services

Individual registrations, corporate registrations, and other registry services have their own flows and documentation. On eAgenda, each service type has its own schedule, and whoever books chooses exactly the service they need.

2. A portal with the council's identity

Booking happens at CREMEC's exclusive address within eAgenda, giving physicians and institutions the confidence of being on the council's official channel.

3. Predictable documental service

Registry services involve document checks and variable service times. With set appointment times, the council organizes its capacity, reduces waiting for those who show up, and gives predictability to the administrative staff.

Tools Used

Main Platform

eAgenda - Online Scheduling

Features

Council's Exclusive Portal

Schedules per Service Type

Appointments at a Set Time

Results

CREMEC's in-person service now runs on set appointment times, organized by service type and integrated into the institutional routine.

Exclusive Portal

Official booking channel with the council's identity

Schedules per Service

Each service type with its own flow

Set Appointment Times

Individual and corporate registrations without unnecessary waiting

Institutional Routine

Scheduling consolidated as the official access to services

Conclusion

The CREMEC case shows eAgenda in the institutional service of a professional council. With an exclusive portal and schedules per service, the council offers physicians and institutions organized, reliable access, befitting the seriousness of its role in regulating medicine in Ceará.

Main Challenges

Varied institutional services

Separate schedules per council service type

A portal with the council's identity

CREMEC's exclusive address within the platform

Predictable documental service

Set times bringing predictability to both sides

Organize your institution's service

Learn how eAgenda structures exclusive booking portals for councils and institutional bodies.

Online Scheduling at the Medical Council - Case MUPI | MUPI Systems