Sine Manaus, linked to SEMTEPI, the Municipal Secretariat of Labor, Entrepreneurship and Innovation, is the front door for those seeking jobs and labor services in the capital of Amazonas. Job placement and worker guidance concentrate an intense daily flow of appointments.
To organize this access, service started being booked through Minha Agenda Virtual, by Mupi Systems: through a public link, workers choose the service and the time before going to the unit.
The adoption of scheduling was officially announced by the City of Manaus, directing the population to book their appointments, an important step in organizing municipal public services.
Project Information
Client:
Sine Manaus (SEMTEPI)
Duration:
Ongoing implementation
Category:
Public Sector
Solution:
Minha Agenda Virtual
Organize worker services at Sine Manaus, with public online scheduling of service and time, reducing lines and giving predictability to the teams.
1. High demand for jobs and income
Job placement services attract an intense daily volume of workers, often at delicate moments of their lives. Scheduling organized this demand by time slot, ensuring each person is received with attention and without unnecessary waiting.
2. Simple, free access
Sine's public gathers every profile of digital familiarity. Booking happens through a public, free link, in a few steps, straight from a phone, without demanding complex registrations from those who most need the service.
3. Organizing in-person service
With appointments distributed throughout the day, the units gained predictability: teams know who they will serve and when, and workers arrive with a set time instead of facing lines.
Main Platform
Minha Agenda Virtual - Online Scheduling
Features
Public Booking Link
Schedules per Service
Service Flow Management
Sine Manaus' service gained organization and dignity, with workers served at a set time and teams with a predictable flow.
Set Appointment Times
Workers booking before going to the unit
Shorter Lines
Demand distributed throughout the service day
Free Access
Public link, simple and straight from a phone
Predictable Flow
Teams organized around the day's schedule
Conclusion
The Sine Manaus case shows online scheduling at the service of those seeking work. SEMTEPI's initiative organized an essential public service, trading lines for set appointment times and treating the time of Manaus' workers with respect.
Main Challenges
High demand for jobs and income
Intense demand organized by appointment time
Simple, free access
Public, free link, simple for all profiles
Organizing in-person service
Units with predictable flow and set appointment times
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