Atende Aqui
Centralize support, sales, and customer service requests in a single platform. Organize, prioritize, and track every customer interaction efficiently.
Atende Aqui is the ticket management and customer service platform that transforms how your company handles requests. With intelligent automation for classification and distribution, an integrated knowledge base, and a self-service portal, your team resolves issues faster while customers track everything in real time. LGPD compliance and end-to-end encryption ensure data security.
Ticket Management
Organize, prioritize, and track support, sales, and service requests in a unified interface with complete history.
Automation & Routing
Automatic ticket classification through customizable rules and intelligent distribution to the right team.
Knowledge Base
Ready-made articles and responses for recurring issues. Speed up resolution and reduce repetitive ticket volume.
Self-Service Portal
Customers track status, view responses, and send messages directly through a personalized portal.
Real-Time Notifications
Automatic email updates for customers and staff on every status change or new message.
Reports & Metrics
Dashboard with performance metrics, response time, customer satisfaction, and data for decision-making.
Receive and respond to tickets directly via WhatsApp, integrated into the service queue.
Automatic notifications and ticket creation via email with full tracking.
Ready to transform your business?
Contact our specialists and discover how this solution can boost your results.